Pre-sales:
Answer: We support customization of input voltage for different countries:
USA: 120/208V or 277/480V, 60Hz.
European countries: 230/400V, 50Hz.
United Kingdom: 230/400V, 50Hz.
China: Industrial voltage standard is 380V, 50Hz.
Japan: 100V, 200V, 220V, or 240V, 50Hz or 60Hz.
Australia: 230/400V, 50Hz.
Etc.
Answer: Usually 6v. 8v 12v 24v, 48v.
Answer:multiple control methods: RS232, CAN, LAN, RS485, external analog signals 0~10V or 4~20mA interface.
During sales:
Answer: For small specification, we offer quick delivery at 5~7 work days.
Answer: We offer necessary training and technical support to assist customers in the correct usage and maintenance of the equipment. You will receive a response to any technical question within 24 hours.
We have shipping, Air, DHL and Fedex four transporting ways. If you order big rectifier and it’s not urgent, shipping is the best way. If you order small or it's urgent, Air, DHL and Fedex are recommended. What's more, if you want to receive your goods at your home, please choose DHL or Fedex. If there is no transporting way you want to choose, please tell us.
T/T, L/C, D/A, D/P and other payments are available.
After-sales:
Firstly please solve the problems according to User's Manual. There are solutions in it if they're common troubles. Secondly, if User's Manual can't solve your problems, please contact us immediately. Our engineers are on standby.
Answer: Yes, we provide some consumable accessories when shipping.
Customized:
Requirements Analysis: Xingtongli will start by conducting a detailed requirements analysis with the customer to understand their specific needs. This include requirements such as voltage range, current capacity, stability requirements, output waveform, control interface, and safety considerations.
Design and Engineering: Once the customer's requirements are clarified, Xingtongli will undertake power supply design and engineering work. This involve selecting suitable electronic components, circuit design, PCB (Printed Circuit Board) design, thermal management solutions, and considerations for safety and stability.
Customized Control: According to the customer's requests, customized control features can be added to the power supply, such as remote control, data acquisition, protection functions, etc. This can be tailored to the specific needs of the application.
Production and Testing: After the power supply design is completed, Xingtongli will proceed with the production and testing of the power supply. This ensures that the power supply meets specifications and can operate stably and reliably before being delivered to the customer.
Safety and Compliance: Direct current (DC) power supplies must comply with relevant safety and regulatory standards. Therefore, Xingtongli typically ensures that the customized power supply meets these standards to ensure user safety.
After-Sales Support: Once the power supply is delivered to the customer, Xingtongli offers after-sales support, including maintenance, servicing, and technical assistance, to ensure the long-term reliability of the power supply.
Cost Efficiency: Custom DC power supply services typically provide pricing based on the customer's requirements and budget. Customers can choose to optimize according to your specific needs and budget constraints to achieve the best cost efficiency.
Application Areas: Custom DC power supply services can be applied in various fields, including electronics manufacturing, communications, medical devices, laboratory research, and industrial automation, among others.
